Our goal

Customer support software for small SaaS teams

Jan Brinkmann, the CEO of Bnder

Jan Brinkmann · Who we are

Jan Brinkmann is the founder and managing director of Bnder. Bnder is built by an independent German software company to connect support requests with the product work and documentation that resolve them.

Bnder ticket workflow screenshot

Our story

Bnder addresses a specific break in small software teams: a customer request reaches an inbox, gets copied into a task, and the final resolution later disappears into chat or disconnected documents. The ticket, linked task, customer reply, and help document therefore stay in one workflow.

Person holding a laptop with a globe on screen

Join Us On Our Journey

Jan Brinkmann is the founder and managing director of Bnder. Bnder is built by an independent German software company to connect support requests with the product work and documentation that resolve them.