Bug Report Portal for Software Teams

Collect bug reports your product team can act on

Collect structured bug reports, turn confirmed issues into linked product tasks, and publish known issues and resolutions.

Bug reportsSupport ticketsLinked tasksPublic fixes

Create your bug report portal View pricing

Client requests

Structured intake for SaaS, plugins, extensions, devtools, and games

Collect structured bug reports, turn confirmed issues into linked product tasks, and publish known issues and resolutions.

Public report form

Configure fields for product version, browser, operating system, reproduction steps, and expected behavior.

Support tickets

Reports become private tickets. Reporters can attach screenshots or files within the configured upload limits.

Customer context

The reporter follows replies in a private thread and receives updates through the configured notification channel.

Linked product task

Turn confirmed reports into linked product tasks

Keep the original customer, conversation, and reason attached.

Keep the original customer, conversation, and reason attached.
Linked tasks carry customer context into delivery.
Resolved issues become reusable help documentation.

Knowledge base

Publish known issues, workarounds, and resolutions

Turn solved issues into internal or public documentation so the next answer is already written.

Known-issue notes

Publish a known-issue note without exposing the reporter’s private ticket.

Workaround docs

Turn a confirmed workaround into a public document that can be updated as the fix progresses.

Reusable support answer

Use the resolution for the reporter response and as reusable help content.

See how it works

See the bug-report workflow

The original conversation stays attached to the ticket, a linked task carries context into delivery, and solved issues become reusable help content.

Customer requests stay connected to the conversation.
Linked tasks carry customer context into delivery.
Resolved issues become reusable help documentation.

Frequently asked questions

What is Bug Report Portal for Software Teams?

Collect structured bug reports, turn confirmed issues into linked product tasks, and publish known issues and resolutions.

Can I use an existing support email address?

Turn support emails into tracked tickets, reply from Bnder, and keep each customer request connected to product tasks and help documentation.

Can customers submit requests without joining the workspace?

Publish help docs, collect private customer requests, and keep support follow-up connected to internal product tasks.

Can support requests become linked product tasks?

Keep the original customer, conversation, and reason attached.

Who is Bnder designed for?

A focused workflow for SaaS startups, plugins, extensions, devtools, AI products, and other small software teams.

Where can I compare the available plans?

Free is enough to start with a basic portal and internal workflow. Starter removes growing-team limits. Pro adds email routing, external replies, connected support mailboxes, SLA policies, advanced support workflows, and custom page domains.

Use cases