June Changelog

App

General

  • Improved onboarding experience
  • Added templates for workspace creation
  • You can now invite users via mail to your workspace that don't have a Bnder account yet
  • You can now disable attachments on tickets from Bnder Pages
  • Revamped webhooks
    • You can now configure multiple webhooks for the same project or global scope
    • You can configure the webhook format (Discord or technical)
    • Webhooks can have separate filters (object- or action-based)
    • Scales with paid seats
  • Made it easy to see where workspace storage goes in workspace settings → Plans & Seats → Usage → Storage → More details
  • You can disable each Smart Guard feature in the preferences
  • Redesigned label settings
  • “My day” view shows unresolved tickets
  • Notifications can now be set on a project basis via project settings
  • File uploads are now scanned for malware and viruses
  • Added a new workspace monitor
    • See configuration issues
    • Manage malware findings
    • Security recommendations
  • Made the usage section more structured on the Plans & Seats page
  • Improved loading performance in many places
  • Support for new languages
    • Arabic and United Arab Emirates
    • British English
    • Korean
    • Vietnamese
  • Content of uploaded files (e.g. text in images or documents) can be found in workspace search

Tasks

  • Milestone create, update, and delete actions now use the project-scoped MANAGE_MILESTONES permission

Tickets

  • You will now get a notification and warning on a ticket if the reporter email can't be used to deliver mail
  • Inbound mailbox sync ignores more mail types, such as disposition notifications and read notifications
  • Moved “Add” buttons in ticket settings to the bottom of lists
  • Switched from text fields to dropdowns in the ticket route preview
  • Improved default escalation user selection
  • Ticket conversation messages can have file attachments
  • You can configure the attachment types for conversations in workspace settings
  • You can configure the maximum attachment size for tickets in workspace settings
  • You can save ticket filters for quick access

Fixes

  • Topic names in the topic list could overflow
  • When uploading a workspace icon with incorrect dimensions, the error did not include the required dimensions
  • Improved sync behavior on custom mailboxes for delivery failures
  • Improved mail-to-ticket detection in inbound mail sync
  • Possible error when reading file storage
  • Wrong username was shown for a document author
  • Multiple permission checks were tightened
  • In workspace settings, the selected tab might not reflect the clicked tab
  • Could not duplicate tasks inside projects with custom status columns
  • Deleting a label did not remove the old stale label from tickets and documents
  • Clicking a tab in workspace settings might not open the expected tab
  • Some user data from deleted members was not deleted
  • Event log could take unexpectedly long to load
  • Setting only the hour in a task deadline would revert to midnight on save
  • Webhook author could show a user ID instead of a username
  • Custom brand logos in emails were too small
  • Very long load times when opening workspace ticket settings

Bnder Pages

  • Users can now log in via mail to see all their tickets (if enabled in workspace settings)
  • More pages have proper tab titles
  • Entry point (public documents or new ticket) is now configurable
  • Entry project is now configurable

Fixes

  • Custom branded icons were very small

Discord Bots

General

  • Label names ignore emojis for better usability
  • Support for more locales

Fixes

  • A permission mismatch between the app and bots was fixed. Bots no longer accept the Discord administrator permission
  • Response to /booking link was not localized
  • Error responses to /people commands didn't include a link to the pricing page